Frequently Asked Questions

If you would like to make a change to your order, please contact us immediately. We start our fulfillment process ASAP to ensure the quickest turnaround time. As a result, we cannot guarantee changes can be made to your order. If the fulfillment process has already started, then edits or changes of the items ordered can no longer be made. If you would like to change the shipping address, we are still able to do so during the fulfillment period. Please contact us as soon as possible as we cannot make shipping changes once the shipping label has been created.

We automatically send out a confirmation email as soon as your order is placed, followed up by a grand receipt of your purchase shortly after. Please check the inbox of the email address you provided at checkout, as well as your junk/spam folder as sometimes the emails can sneak into those folders. If you have trouble finding the emails or entered/no longer use the email address we have on file, please contact us and we will send you a new one!